Frequently Asked Questions
How is the quality of your product?
We focus on producing high-quality products with thick materials and durable core components. Each product has undergone long-term market validation with a low failure rate.
Do you have an advantage in price?
Yes, we maintain long-term cooperation with raw material suppliers and employ skilled production personnel, allowing us to offer high-quality products with a significant price advantage.
Can you provide customized services?
We provide various customization services, including color, logo, body size, and functional customization to meet your specific operational needs.
How long does product production take?
Production time is approximately 10 to 30 days. Standard products may ship immediately, while customized or complex orders require longer lead times.
What shipping methods are available?
Most orders are transported by sea. We also offer railway transport for specific regions and international express delivery for smaller parts.
How do you provide after-sales service?
We provide comprehensive user manuals and assembly videos with each shipment. Additionally, we offer operation and maintenance videos to assist with long-term use.
Progan Lift
