A: For items in stock, delivery takes approximately 5 days. For custom production or restock items, the lead time is around 25 days.
Q: Why should we choose your equipment?
A: We have extensive industry experience in matching the right equipment to your specific needs. Our products offer a highly competitive balance of quality and pricing.
Q: What is the warranty period for this forklift?
A: Key components are covered by a 12-month warranty starting from the date of receipt.
Q: How do you handle quality issues or part replacements?
A: If a quality issue arises, please provide photos or video. We offer technical support and free replacement for key parts within the 12-month warranty period.
Q: What trade terms do you support?
A: We offer flexible trade terms including EXW, FOB, CIF, and CFR to suit your logistical requirements.
Q: Do you support product customization?
A: Yes, we provide both standard models and customized solutions tailored to your specific operational environment.