Corporate Overview
We are a dedicated provider of world-class material handling solutions, focused on integrity, expertise, and client-centricity. We partner with leading manufacturing facilities renowned for advanced production technology and rigorous quality management systems (ISO 9001, CE certification).
Frequently Asked Questions
What products do you offer?
We supply a full range of electric and diesel forklifts, including counterbalance forklifts, reach trucks, VNA stackers, and electric pallet trucks.
Can you customize products?
Yes. We offer customization of colors, branding (OEM), and specific features such as fork dimensions and lift heights.
What is the standard lead time?
Standard models take 15-30 days. Customized or large orders typically require 30-60 days. A clear schedule is provided upon confirmation.
How do you handle shipping?
We operate under various Incoterms including FOB, EXW, CFR/CIF, and DAP (door-to-door). we handle all packing and export documentation.
What kind of warranty is provided?
We provide a 12-month warranty for manufacturing defects from the shipping date. (Wear parts like tires are excluded).
How do we receive after-sales support?
We provide English manuals, remote video technical support, and supply genuine spare parts to ensure continuous operation.